Transport Planner

Job description

To assist the transport managers in the management of an efficient operation of the vehicle fleet and drivers to ensure timely delivery and collection of customers goods.

Key responsibilities

• To ensure the accurate processing of jobs within the traffic management software.
• To promptly answer telephone calls in an efficient manner.
• To assist the managers in the management of allocation of work to achieve the most cost effective load, route and vehicle allocations within the parameters of customers’ requirements and staff available.
• To assist the managers in the management of the drivers and yard staff to ensure a smooth running and efficient service is provided internally and an excellent customer service delivered externally.
• To assist in maintaining current regular customers and to develop new customers for the customer base to increase.
• To assist with efficient stock control of customer goods held within our warehouses.
• To ensure that all customers orders, POD’s,CMR’s etc. and associated paperwork are obtained and processed in a timely fashion in order that the correct invoices can be produced.
• To deal with any queries or problems immediately to provide customer satisfaction.
• To conduct the role within as directed by the Company and within the guidelines outlined within the Group Rules and Policies.
• Out of hours assistance for drivers
• To perform any duty within the Company that is a reasonable request within the performance, skill and ability level of the job.

Key attributes

• Highly organised with strong attention to detail.
• Accurate and methodical when handling figures, records and paperwork.
• Calm and dependable when juggling multiple priorities.
• Confident communicator – clear and professional with drivers, customers, suppliers and colleagues.
• Proactive problem-solver who chases information rather than waiting for it.
• Team player willing to provide cover and support across the Transport office.
• Takes ownership of tasks and sees them through to completion.

Skills & qualifications required

• Strong administration experience, ideally within a transport, logistics or operations environment.
• Confident user of Microsoft Office, particularly Excel for spreadsheets and reporting.
• Experience using Mandata (or a comparable transport management system) is desirable.
• Good standard of written and spoken English.
• GCSE Maths and English (or equivalent) at grade C / 4 or above.
• Willingness to undertake further training relevant to the role.

Details

• Position reports to: Transport Manager
• Location: Studley, Warwickshire
• Hours: 40 hours per week

How to apply

Please use the form opposite to submit your CV along with a covering letter and ensure that you include why you believe you are the right fit for Allelys. If you don’t have a CV available and would prefer to fill out our full application form, please select the option within our form for you to do this.