Transport Office Administrator
Job description
To support the heavy haulage transport team, deliver a high level of customer service to its clients within heavy haulage operations. To liaise with local authorities for route approvals and complete administrative tasks accurately and in a timely manner.
Key accountabilities
- Ensure customer accounts are set up correctly and to ensure all necessary documents are completing to raise invoices accurately.
- Maintain and continuously update regular abnormal load route permits.
- Accurate submission of job specific abnormal load permits.
- Accurate processing of driver and second man wages.
Key responsibilities
- Processing of Driver & Second Man run sheets and wages on a weekly basis.
- Processing customer invoicing on a weekly basis.
- Responding to customer calls and queries in a timely manner.
- Working closely with the accounts department to ensure new accounts are set up correctly.
- Ensure jobs are processed accurately in line with customer orders, PO numbers, third party invoices and other job related documents to ensure invoices are raised promptly and correctly.
- Raising invoices through customer portals.
- Ensure abnormal load permits are submitted in advance of vehicle movements at the direction of the
- Transport Planners, in an accurate manner.
Support the Transport Planners deliver an efficient operation through administrative tasks. - To perform any duty within the company that is a reasonable request within your performance, skill and ability level.
- Booking vehicles onto ferry crossings.
- Provision of hotel bookings for heavy haulage personnel.
- General administrative tasks to provide support to the heavy haulage operations team deliver a high level of customer service.
- To perform any duty in the company that is a reasonable request within the performance, skill and ability level of the job.
- Be flexible and adaptable to provide assistance to all areas of the transport office when required.
- Support the health & safety of colleagues across the business.
- Putting the health, safety & environment at the forefront of the team’s day to day proceedings, ensuring the team comply with and strive to exceed health & safety policy’s.
Personal attributes
- Ability to relate to staff at all levels.
- Ability to contribute effectively to a team working environment.
- The ability to ‘think on your feet’ and use of initiative.
- A “can do” attitude.
- Professional and approachable.
- Flexible and reliable.
- Resilient and able to remain focused while working under pressure.
Skills, experience & qualifications required
- Excellent verbal and written communication skills.
- Good IT skills- Microsoft Word, Excel & Power point.
- Excellent organisation skills.
- Previous experience working in a business based administration role.
Salary
- Competitive.
How to apply
Please use the form opposite to submit your CV along with a covering letter and ensure that you include why you believe you are the right fit for Allelys. If you don’t have a CV available and would prefer to fill out our full application form, please select the option within our form for you to do this.
